Refunds are not accepted unless there is a exceptional situation to the rule. We stand behind our work and always make sure we deliver quality products.
Pre-Orders are Non-Refundable as in most cases, we can only order the product because orders were placed ahead of time for the product.
If something is lacking, we love feedback so we know how we can improve anything.
To contact us about an order email us - Sandra@TheSassyClub.com